Privacy Policy

Last updated: October 12, 2026

This policy is published in several languages for convenience only. The Romanian-language version is the legally authoritative version.

This Privacy Policy explains how The OX Bucharest ("we", "us", or "our") collects, uses, and protects information when you visit our website or interact with our social media accounts.

1. Information We Collect

We may collect the following types of information:

Contact information (name, email) when you make a reservation or contact us
Usage data (pages visited, time spent) through analytics tools
Social media interactions (likes, comments, messages) on our official accounts

2. How We Use Your Information

We use collected information to:

Respond to reservations and inquiries
Improve our website and services
Publish and manage content on our social media profiles (Instagram, Facebook, Pinterest, etc.)
Send promotional communications if you have opted in

3. Social Media & Third-Party Services

We manage our social media presence using internal tools that connect to platforms including Instagram, Facebook, and Pinterest via their official APIs. These connections are used solely to publish content on our own business accounts.

We do not collect, store, or share personal data from third-party platform users beyond what is publicly visible on our profiles.

Each platform has its own privacy policy:

4. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share data with trusted service providers (hosting, analytics) under strict confidentiality agreements.

5. Cookies

We use the following cookies and similar technologies:

Strictly necessary storage (in your browser, no consent needed): shopping cart, chosen language and your cookie choice. The site cannot work without it.
Google Analytics (Google Ireland Limited): analytics cookies (_ga, _ga_*, kept up to 2 years) that show us how the site is used. They load only if you click “Accept” in the cookie window; until then no information is sent to Google.
Google Maps: the map in the page footer loads only when you click “Show map”. Google then receives your IP address and may set its own cookies.
Payments: online shop orders are paid on Stripe’s secure page, under Stripe’s privacy policy.

The site’s fonts are hosted on our own server (not loaded from Google). Your choice is kept for 12 months; you can change it at any time with the “Cookie settings” link in the page footer. If you reject, Google Analytics cookies are deleted and the map is no longer loaded.

6. Data Security

We implement industry-standard security measures to protect your information. However, no internet transmission is 100% secure.

7. Your Rights

Under GDPR, you have the right to access, correct, or delete your personal data. To exercise these rights, contact us at:

Email: [email protected]

8. Changes to This Policy

We may update this policy periodically. Changes will be posted on this page with an updated date.

9. Contact

The OX Bucharest
Website:theox.ro
Email:[email protected]